Privacy policy
Last Updated: August 20, 2026
VedRelief, operated by Yantur Manufacturing Pvt Ltd, respects your privacy and is committed to protecting the information you provide when using https://vedrelief.com/ or purchasing our products.
1. Information We Collect
Depending on how you use our website, we may collect:
- Name, phone number and email address
- Billing and shipping address
- Order and transaction details
- Account information, if you create an account
- Information you provide through contact, WhatsApp or customer support
- Basic device and website usage information such as IP address, browser and pages visited
2. How We Use Your Information
We use your information to:
- Process, confirm and deliver orders
- Process payments and provide customer support
- Respond to enquiries and WhatsApp messages
- Send order-related updates
- Send marketing communications where permitted
- Improve our website, products and services
- Prevent fraud and comply with legal requirements
3. Cookies
Our website may use cookies and similar technologies for essential functionality, preferences, analytics and other website services. You can manage cookies through your browser settings.
4. Third-Party Services
Our store is powered by Shopify and may use third-party services for payment processing, shipping, analytics, communication and other business functions. These providers may process information as required to provide their services.
5. Payments
Payments may be processed through third-party payment providers. We do not ask customers to share passwords, OTPs, PINs or complete card details through email or WhatsApp.
6. Sharing Your Information
We may share necessary information with payment providers, courier partners, Shopify, technology providers, communication services and government authorities where required by law. We do not sell your personal information to third parties for their independent marketing purposes.
7. Data Security & Retention
We take reasonable measures to protect your information and retain it only for as long as reasonably necessary for orders, customer support, legal, accounting, security and business purposes.
8. Your Privacy Choices
Subject to applicable law, you may request access to or correction or deletion of your personal information, withdraw consent where applicable, or opt out of marketing communications. We may verify your identity before processing a request.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
For privacy-related questions or requests:
Yantur Manufacturing Pvt Ltd
21 Sundaram Street, Vivekananda Nagar, Nesapakkam, Chennai - 600078, Tamil Nadu, India.
Customer Care / WhatsApp: +91 9176358021 / +91 9962502000
Email: orders@vedrelief.com