Ved Relief Return & Refund Policy
At VedRelief, your health and satisfaction are our top priorities. While we strive to deliver premium Ayurvedic wellness products, we understand that there may be rare occasions requiring support through returns or exchanges.
Returns & Exchanges
Due to the hygiene-sensitive nature of Ayurvedic wellness and personal care products, we do not accept returns of opened, used, or tampered products.
We do offer returns or free replacements in the following cases:
- Wrong product delivered
- Item received is damaged, leaked, or expired
- Packaging defect impacting product usage
Notify us within 3 days of delivery by emailing orders@vedrelief.com or WhatsApping us at +91 99625 02000 with:
- Clear images of the product and outer packaging
- Invoice or Order ID
Refunds
Upon review and approval:
- A replacement will be shipped free of cost OR
- A refund/store credit will be initiated (5–7 business days)
Refunds will not be issued for:
- Requests made after 3 days of delivery
- Opened or partially used products
- Minor leaks, label smudges, or natural sedimentation that do not impact safety or efficacy
- Delays caused by courier services
Cancellations
You may cancel an order before it is dispatched by contacting us directly. Once shipped, orders cannot be canceled.
Product & Safety Disclaimer
- Please conduct a patch test before using any product
- Consult your physician or Ayurvedic practitioner before starting any new regimen
- Natural variations in color, aroma, or texture may occur
- This does not affect the efficacy or quality of the product
100% Authenticity Guaranteed
- Formulated by Ayurvedic experts
- Manufactured in GMP-certified facilities
- Approved by the Ministry of AYUSH
- Free from harmful chemicals
Need Help?
Email: orders@vedrelief.com
WhatsApp: +91 99625 02000